Kingswim Derrimut

Reviews of Kingswim Derrimut

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  Aradhya symphony Added July 04, 2023

  ★ ☆ ☆ ☆ ☆
  It's high time for them to give training to their staff. As the staff is really unfriendly, impolite and arrogant. When we enrol the child then they are really sweet n once you become their regular member they start acting very strange . They try to keep your child at the same level by giving pointless reasons .They should know that every child is not same some are quick learners n some are slow learners. Even at schools those kids who are quick learners are accelerated to higher standards.This kind of attitude towards a growing kid is very stressful and demotivating.
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  jess crosland Added June 29, 2023

  ★ ☆ ☆ ☆ ☆
  Nobody answers calls here and with multiple voice messages left to enrol my children no one called me back.
  Decided to try 1 last time time to call- someone finally answered who is just from the call centre who had no answers for why the communication is so bad and why my calls were not returned. Also sounded very rude and not empathetic at all.
  Will never recommend and Kingswim school to anybody.
  
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  Thao Nguyen Added June 29, 2023

  ★ ☆ ☆ ☆ ☆
  Bad experience in King Swim. My two daughters had 2 remaining lessons in September and I called in October to book for the remaining ones (2 lessons each child, total 4). The staff asked me to call and book another day since they can hold the lessons until mid November. But today I called another staff said it exceed 6 weeks so I cant make the lessons anymore. I told it is not my fault then she said she will discuss with supervisor. Then she turned back to me and said they one can make one lesson for ech child. I was so disappointed about it. Another thing is they stopped the swimming lesson for St. Lawrence primary school with the reason shortage of staff while we have paid for the swimming program in advance. Now i see this is not a prestige swimming school.
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  Sovereign Australians Community Added June 09, 2023

  ★ ★ ★ ★ ☆
  A swimming school that offers swim lessons to almost all ages and levels. From beginners to the refresher lessons.
  They got it all. Friendly and highly skilled instructors. Friendly office staff, clean and tidy change rooms with hot showers and plenty of parking. What more could you ask for.
  Many thanks to Kim and her team for looking after my Grandchildren and keeping them safe. So be assured everyone will be looked after and kept safe at King Swim, Derrimut.
  Highly recommended.
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  Mark Johns Added June 08, 2023

  ★ ☆ ☆ ☆ ☆
  If you were thinking about sending your kids here please look somewhere else. (Your kids deserve better)
  After having to deal with the centre manager I happily took both my kids from this school and we will never return.
  The newly appointed manager does not care about how your kids are progressing all he cares about is his bottom line I was sad to hear the previous centre manager left least she cared.
  The skill level of the team there has fallen so quickly in the last couple of months with rude pool deck supervisors and no one seems how to know how to pick up a phone.
  If you want your kids to be treated with respect and for them to really feel like they matter please don’t bother with wasting your money in this centre.

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About kingswim.com.au

Baby & Kids Swimming Lessons Melbourne, Canberra, Brisbane & Sydney
At Kingswim, we are specialists in teaching kids to swim. We have programs available to babies from 12 weeks of age, right through to graduate level swimmers.